Free shipping without minimum purchase

Everyone gets free standard delivery on everything with no minimum purchase.

 

1. Handing time

1-2 business days

2. When will I receive my order ?

Please allow 2~8 business days after your package is shipped.
If you haven't received your order within 8 business days of receiving your shipping confirmation email, please contact us at info@getphysiocare.com with your name and order number, and we will look into it for you.

3. Shipping Costs

Delivery Methods & Time	Shipping costs
Standard shipping (2–8 business days)	Free

 Note that the time in the table does not include building and assembling your order.

4. Which shipping carriers are available ?
USPS / FedEx/ DHL.

5. The countries and regions we can deliver to currently ?

United States, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom, China (including Hong Kong SAR and Taiwan) .

Please note that if your area is not listed above, and you are interested in our products, you can contact our online customer service or send us an email at info@getphysiocre.com. 

 

※ regions or countries we can't deliver to:

Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Cyprus, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Isle of Man, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

5. Will I be notified when my Physiocare order is about to be delivered ?

• There will be no notification prior to carrier delivery. The carrier link provided on your Online Order Support will provide the latest delivery information.
• Do I need to sign for delivery? The Shipment might require a signature depending up on various factors, including product type, price, delivery location Etc.
• If you are not available to sign for the delivery, you can arrange for another adult to accept the delivery on your behalf –at the same address.

6. Can I change my delivery address ?

• As soon as you have submitted your order, the delivery address is verified.
• To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.
• If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.

7. Where can I check the status of my Physiocare Order

Email: When your order has shipped, you will receive an email notification from us which concludes a link to the order status page you can use to check its status. Please allow 48 hours for the tracking information to become available.

（Please note that although the link to the order status page seems like a publicly accessible URL, your shipping and billing addresses are safe, and aren't visible to anyone else.）

Online: Can't find the email? Click the link to check the status of your order: https://getphysiocare.com/pages/track-order